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Frequently Asked Questions
Everything you need to know about Mellows Marks. Can't find what you're looking for? Get in touch via our contact page.
01
What is Mellows Marks?
Mellows Marks is a preparation tool that helps indie beauty founders check their cosmetic formula ingredients against UK and EU regulatory databases. It flags banned or restricted ingredients and concentration limit issues before you go through your official safety assessment.
02
Is Mellows Marks a legal compliance service?
No. Mellows Marks is a preparation tool — not a legal service. You will still need a qualified safety assessor to carry out a Cosmetic Product Safety Report (CPSR) before launching any product to market. Mellows Marks helps you get ready for that process.
03
What regulations does Mellows Marks check against?
We check against UK and EU cosmetic regulations including banned and restricted ingredient lists and concentration limits.
04
How many ingredients are in the database?
Over 7,500 regulated cosmetic ingredients across UK and EU markets.
05
Is my formula data kept private?
Yes. Your formulas are your intellectual property. We never sell, share, or use your ingredient lists for any purpose beyond running your audit.
06
Can I delete my account?
Yes. You can delete your account and all associated data at any time from your settings page.
07
What's included in the PDF report?
Your audit report includes every ingredient scored against UK and EU regulations, flagged ingredients with notes, concentration limit warnings, and your overall formula status.
08
What pricing plans are available?
We offer a single audit for £9.99, a monthly plan at £19.99, and an annual plan at £149. See our pricing page for full details.
09
Do I need an account to use the ingredient lookup?
No. The ingredient lookup tool is completely free and requires no login.
10
How do I cancel my subscription?
You can cancel at any time from your account settings. Your subscription will not auto-renew after cancellation.